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Terms and Conditions


Purchases by persons under the age of 18 is not permitted in the UK where EcigWarehouse (UK) Ltd. UK is registered. You must be eighteen (18) years of age, and possess a valid credit card to purchase our products.
The Electronic Cigarette (UK) Ltd will not sell our products to minors. EcigWarehouse (UK) Ltd reserves the right to cancel any sales transaction based on its sole discretion where it reasonably believes the purchaser is purchasing products on behalf of a minor.

Shipping, Availibility, Refunds and Returns

Free postage & packaging for products are also available for customers in European & International locations.


The purchase of products from EcigWarehouse. Ltd. is governed by these terms and conditions. Please read them before using the site. By accessing the site, you agree to be bound by these terms and conditions.

These terms and conditions do not affect your statutory rights as a consumer.

Data Protection

Our policy is that we will not pass on any customer details we collect to any third party without your permission. 


The descriptions and pictures on the website are a guide to the style and look of our products. We try to make them as accurate as possible but cannot be held responsible for minor differences.


This Contract shall be construed and governed in all respects by English Law and all disputes arising under or relating to the Contract shall be the subject of the jurisdiction of the Courts in England to which EcigWarehouse,.Ltd. and the customer hereby submit.


To the extent allowed by the law, EcigWarehouse,.Ltd shall not be liable for direct, indirect or consequential loss or damage arising out of the services or products sold from or referred to on this site in the following circumstances:

for losses that were not foreseeable to both parties when the contract was made
for losses that were not caused by any breach on the part of EcigWarehouse,.Ltd. or their suppliers for business losses and/or losses to non consumers.


Payment is due before goods are despatched unless a credit account has been authorised by EcigWarehouse,.Ltd. in which case payment is due 14 days from date of invoicing. EcigWarehouse,.Ltd. reserves the right to withhold supplies and to suspend any further deliveries in the event that payment is overdue.


Prices quoted are in pounds sterling and are inclusive of VAT. Prices are subject to alteration by EcigWarehouse,.Ltd. without prior notice. Price amendments will only be made prior to contract. Duty and taxes will be charged at the rates prevailing at the time of despatch. Delivery and credit card charges are additional.


All consumers have the right to cancel their order prior to dispatch and for 30 working days after delivery. If the order is canceled after dispatch,  A refund will only be issued on  return of the items, unopened and in original packaging, and in the condition they were sent out in.

Privacy Policy

We are committed to protecting your privacy.  All information given at the time of ordering to the point of payment is collected by EcigWarehouse,.Ltd. This information is collected lawfully and in accordance with the Data Protection Act 1998 and the Which? Web Trader Code of Practice. The data is used to fulfill your order and for marketing campaigns. We use technology such as cookies to improve our services to customers. We do not pass your information to any third parties without your permission. PayPal our payment provider collects your payment information. We do not send random marketing emails to personal email addresses (spam).


All goods are warranted on delivery to the customer to be of the nature, substance and quality invoiced and to conform in all respects with all the appropriate statutory regulations.


PayPal, our payment provider, uses state of the art security tools and techniques, both proprietary and unique, to ensure that you are protected against security risks.

Statutory Rights

These terms and conditions do not affect your statutory rights as a consumer.

Time of Order

Orders received by us before 2 pm (GMT) during working days will be normally be dispatched within same but please allow 1-2 days. Working days are Mondays to Fridays except public holidays.

Title to Goods

Property and title in the goods shall remain with EcigWarehouse,.Ltd. and shall not pass to the customer until such time as EcigWarehouse,.Ltd.has received payment in full of all sums due on whatsoever account.